We are in the business of helping when disaster strikes – helping policyholders recover financially; helping families and businesses restore their lives and livelihoods; helping communities regain a sense of stability. We look to pay all that is due under your policy after a covered loss. You’ll appreciate the prompt and personal service our local field claims representatives deliver to help you get back on track.

 What We Believe

Locally based agents have the relationships in their communities that lead to satisfied, loyal policyholders. Because they live and work where you are, they are uniquely suited to serve your needs. We complement the service you receive from your agent by employing local field representatives who are supported by associates at our headquarters in Fairfield, Ohio. These empowered field representatives take action to respond to agents and policyholders quickly and personally.

We continuously strengthen service by offering agents and policyholders a stronger local presence, unparalleled claims service, and competitive insurance products for your business, home, auto and life insurance needs.

Our financial strength, stability and ethical approach allow us to better serve agents, help people recover financially after covered losses and build value for shareholders.